shipping, buying & delivery

Purchasing

Each artwork has a unique contact form. When purchasing artwork, customer fills in the fields of contact form. When successfully sent and received our sales will contact customer as soon as possible to arrange payments. Payment will happen with invoice to petealander.com bank account.

Item availability

All products are always in stock and so delivery should be within approximately 14 to 32 working days upon receipt of an order. Occasionally, when artwork is printed outside Finland delivery time can be longer.

All artwork are unique and can be purchased only once. Only poster versions  of the artwork can be purchased unlimited times.

Delivery methods

Most of our orders are shipped using professional courier companies.

Despatch times

All artwork have a delivery time estimate associated with them when you order. We try hard to ensure that these times are accurate and we continually review and update them to reflect the latest product status.

All delivery times are estimated and based on a standard working week.

Where we deliver

Artwork are delivered wide variety of countries. However, due to the courier relationships we have in place, we cannot guarantee that all our products can be delivered to all countries. You will be informed if we cannot fulfill your order.

Our charges

Delivery prices are included to the selling price (unless it for some reason exceeds the price of artwork, then we will contact the buyer).

P.O. Boxes

We are unable to deliver to P.O. Boxes.

Taxes

All UK and EU customers will be charged the standard rate of VAT. Other customers will not be charged tax.

Duty

Customers receiving goods outside Finland may be liable for duty charges levied in their own country. If this happens, it’s a matter between you and your local customs agency. You are responsible for any duty owed.

Cancelling an order

You can cancel your order at any time prior to dispatch. Simply send us an email.